Talk to someone who knows the Act.
Methodology, enterprise pricing, or where you stand — every message is read by the people who built the scorer.
After you press send
Most contact pages list addresses. The useful part is the other side of the form — here is exactly what happens, because it is short enough to promise.
01
It lands in the queue
Timestamped, reference-numbered, and visible to the people on rotation — not an inbox nobody polls.
02
The right person picks it up
Methodology questions go to the scoring team, enterprise to the founders, product to the engineers who build it.
03
A reply, usually within one business day
From a person who can change the product — not a ticket number, not an autoresponder.
Prefer email? support@e-ari.com — same queue, same reply time.
Enterprise & public sector
Dedicated onboarding, custom sector benchmarks, SLA-backed support, and procurement paperwork we have seen before. Say who you are and we come prepared.
Send a message
You get a reference number — quote it if you write again.