Art.4 — Measures to support AI literacy among staff and operators (every AI system you provide or deploy)

Official article title: AI literacy. Source: Regulation (EU) 2024/1689

Examine this duty against your system’s use and your operator role. Keep supporting records, unresolved questions and a named reviewer’s determination together.

See how E-ARI connects evidence and decision review to governance reports.

Who it binds: provider, deployer
Supporting record to examine: a training record. A record supports review; its presence does not establish that this duty is satisfied. Documentation cannot make a prohibited practice permissible.
Usually owned by: CHRO
Severity: Major — a gap here is a finding an auditor will raise and expect a remediation plan for.

Does it apply to you?

Applicability under the Act is risk tier × operator role, not tier alone. This grid is computed by running the same function the assessment uses, so it cannot drift from what the product would tell you.

minimal riskprovider, deployer
limited riskprovider, deployer
high riskprovider, deployer

Read against Regulation (EU) 2024/1689 as amended, consolidated text 02024R1689-20260727 (consolidation 001.001, incorporating Regulation (EU) 2026/1744). What we work from

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